Shipping
How many days it takes to ship the order?
from order date
| Quantity | Service Type | Region | Lead Time (working days) |
|---|---|---|---|
| 1-3 | SuperExpress | USA + Non EU Countries | 3 Days |
| 1-3 | Express | EU Countries | 11 Days |
| 1-3 | Standard | All Countries | 15 Days |
| 4-20 | Express | USA + Non EU Countries | 8 Days |
| 4-20 | Express | EU Countries | 11 Days |
| 4-20 | Standard | All Countries | 15 Days |
| 21-50 | Standard | All Countries | 21 Days |
| 51-100 | Standard | All Countries | 30 Days |
| 101-200 | Standard | All Countries | 40 Days |
| 201-500 | Standard | All Countries | 45 Days |
| 501-999 | Standard | All Countries | 50 Days |
| 1000+ | Standard | All Countries | 60 Days |
Free Global Shipping
- Scafos offers free worldwide shipping*.
- Free shipping is applicable on all orders above USD 199.
Express Shipping Options
We offer quick express delivery on all orders, including small quantities.
Small Order Express Rates
- SuperXpress (1–3 pcs): USD 15/pc
- Express (4–10 pcs): USD 8/pc
- Express (11–20 pcs): USD 6/pc
Duties & Taxes
Scafos covers all import duties and taxes for international deliveries.
Delivery Convenience
- We ship directly to your mailbox, so you avoid pickup points.
- Pro tip: Ship to your office to ensure someone is always available to receive your parcel.
Where We Ship
We ship to the following countries via DHL, UPS, FedEx, or GLS:
Australia, Austria, Bahrain, Brazil, Canada, China, Croatia, Denmark, Fiji, Finland, France, Germany, Greece, Iceland, Indonesia, Ireland, Italy, Japan, Latvia, Luxembourg, Macau, Mauritius, Monaco, Morocco, Netherlands, New Zealand, Norway, Paraguay, Philippines, Portugal, Qatar, Seychelles, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, UAE, Uruguay, and the United States of America.
Important: Delivery Address Accuracy
Many delivery delays and returns happen because of incorrect or incomplete addresses entered by customers.
To keep our operations efficient, we follow strict logistics rules with UPS, FedEx, DHL, and GLS:
• Auto-Abandon Policy for Undeliverable Shipments
If a shipment cannot be delivered due to an incorrect or incomplete address provided by the customer, our logistics partners follow preset instructions to abandon the parcel automatically.
This means the shipment will not be returned to Scafos by default.
• If You Want the Shipment Returned & Re-Sent
If a customer requests a return-to-origin (RTO) and re-shipping despite the wrong address provided:
- A holding charge of USD 500 will apply.
- This amount is adjusted once we receive the actual RTO invoice from our logistics partner.
- Any difference (if lower) will be refunded; if higher, the additional amount will be charged before re-shipment.
This policy ensures we can continue offering free and subsidized shipping without losses from address errors.
Frequently Asked Questions (FAQ)
How long will it take to receive my order?
Once shipped, delivery usually takes 3–4 business days.
How will my order be shipped?
Through DHL, UPS, FedEx, or GLS. Tracking details will be emailed when your order ships.
How much is shipping?
Do you ship to Armed Forces / APO / FPO / P.O. boxes?
Not at the moment, but we're working on enabling this.
How do I change my shipping address?
Email us at info@scafos.com. Please do this before the order ships.
Is a signature required on delivery?
Sometimes, depending on local courier rules.
How are the products packed?
Order quantities determine whether your items ship in branded boxes or secure polybags.
Where is your head office?
Scafos.com ApS
Sten Blichersvej 21
Frederiksberg, 2000
Denmark